Delivery & Returns

Delivery

We want getting your next club to feel as straightforward as buying it. Orders are carefully checked and packed before dispatch, with tracking supplied where available.

Dispatch & tracking

Once your order has been dispatched, you’ll receive the relevant delivery information so you can follow its progress. Delivery times can vary depending on the item, destination and courier service.

Golf clubs & larger items

Golf equipment needs proper protection in transit. Clubs and larger items are packed securely to reduce the risk of damage on the way to you.

Returns

If something isn’t right, contact DropZone Golf as soon as possible and we’ll help you with the next step. Please keep the club and its packaging in the condition received while your return is being arranged.

Changed your mind?

For eligible purchases, contact us with your order details before sending anything back. We’ll confirm the correct return process and return address.

Item arrived damaged or not as described?

Contact us promptly with your order number and clear photos of the item and packaging. This helps us assess the issue quickly and put it right.

Before returning anything

Please don’t send a return without contacting us first. This makes sure your return is identified correctly and reaches the right place.

Need help with an order? Head to our Contact Us page and email the team with your order number.